AI-native back office · distributors & manufacturers

We build you an AI-native back office.

SilverBirch maps your operation and builds the functions that run it — finance, shipments, supply chain, and quality — as AI agents on your live ERP data that analyze, act, and write back. Built around your business, not a template.

Back officeLive
Every function on your ERP · updated continuously
FP&Amargin −2.3pp · Wk-8 cash risk
Shipments3 ASNs posted today
Supply Chain2 SKUs flagged to reorder
Quality1 COA pending match
Every function grounded in your operation before it acts
Why we exist

Your back office runs on people, spreadsheets, and luck.

Disconnected & manual

Finance, shipments, inventory, and quality live in separate sheets and inboxes, reconciled by hand.

No live view of the operation

From inbound raw material to outbound SKU, status, margin, and risk are invisible until something breaks.

A lean team, buried in admin

A handful of people keying entries and chasing exceptions instead of running the business.

What we build

An AI-native back office that runs your operation — and writes back to your ERP.

01

Runs on live data

Every function sits on your live ERP and operational data, continuously updated — never rebuilt by hand.

02

Explains itself

Each agent reasons through your drivers and cites the exact data and documents it used.

03

Acts & writes back

Drafts the entry, posting, or document and writes it to your ERP — mapped, de-duplicated, reconciled.

04

Human-in-the-loop

Nothing posts without meeting your approval policy; every action is logged, tagged, and reversible.

The functions we build

One operating system. Every function in your back office.

Start with one and prove it, or run them together — each function is an AI agent on your live data, acting and writing back.

How we build it

We build your custom back-office operating system.

Every engagement is bespoke — we model your operation, not a generic template.

01

Discovery

Functions, drivers, SKUs, suppliers, workflows

02

Systems Integration

GL, orders, POs, inventory, EDI, shipping

03

Process Blueprint

Every operational event → its downstream action

04

Build

Agents, models, and dashboards per function

05

Deploy

Dashboards, agents, alerts, write-back

06

Continuous Ops

Always-on analysis, actions, postings

The stack
Your ERP & operations Your live data layer AI agents per function Dashboards, actions & write-back
Workflow automation

It doesn't just read your systems — it acts in them.

Across every function, the agents we build draft the entry, posting, or document and write it back to your ERP — QuickBooks, NetSuite, SAP — mapped, de-duplicated, and reconciled, with a human approval step you control.

Finance

Journals & AR/AP

COGS, accruals, cash application, reminders

Shipments

Inventory & invoices

Receipts, relief, ASNs, EDI 810 invoicing

Supply chain

Purchase orders

Draft POs, vendor bills, reorder actions

Quality

Documents & records

COAs matched, lot records, compliance filed

No duplicate writes

Invoice, PO, and document numbers act as idempotency keys — re-syncs update, never double-post.

Delta sync only

A modified-since watermark means each run posts only what changed.

Approvals & scopes

Least-privilege write scopes; configurable human approval before anything posts.

Security · data protection

Your books never train a model.

Because the agents we build write to your systems, not just read them — held to the standard set by enterprise finance AI like Endex and Shortcut.

Never trains on your data

Your financials are never used to train models or shared with third parties. Enterprise zero-data-retention option.

Encrypted & isolated

AES-256 at rest, TLS 1.3 in transit. Top-tier cloud with per-client tenant isolation; private-VPC deployment available.

Human-in-the-loop writes

Zero-trust, least-privilege scopes. Nothing posts to the ERP without meeting your authorization policy — fully logged and reversible.

Compliance-aligned

Aligned to SOC 2 Type II and ISO 27001; GDPR / CCPA; continuous penetration testing. Target posture for the pilot, confirmed at onboarding.

Who it's for

Built for operational businesses underserved by existing software.

ERP-heavy
SAP · NetSuite · QB
Excel-heavy
Manual FP&A today
Lean team
1–3 finance staff

Start with one function. We'll prove it.

Book a consultation and we'll map one function end-to-end — on your live data — and stand it up in weeks, not quarters.